Return & Refund Policy

1. Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can return your product within [X] days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within [X] days.

3. Non-Refundable Items
Certain items are non-returnable, including:

  • Opened software or digital downloads.

  • Items marked as final sale.

4. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item, unless the return is due to an error on our part. Shipping costs are non-refundable.

5. Exchanges
If you wish to exchange an item for a different model or color, please return the original item and place a new order. Exchanges are subject to availability.

6. Damaged or Defective Items
If your item arrives damaged or defective, please contact us within [X] days of receiving the product. We will provide a replacement or refund based on your preference.

7. Contact Us for Returns
To initiate a return or ask questions about our return policy, please contact us at makeyourday@myd.com.